Billing and CIS (Customer Information System)
Main benefits for the water company:
Billing / Collection, water meter management and customer service
- Effective management and control of the water meter reading by means of PDA devices, real-time control, routing of employees and real-time connection with the billing platform
- Water meter management by means of a connection between the asset management module and the billing system
- Improvement of accountability and collection
- Connection between Customer (account) and water meter (physical asset)
- Management reports – transaction report, aged-debt report, periodic variance analysis, etc.
- Billing – GIS connection: customer geo-positioning, location of building water connections and water meter units
- Customer registration (via website) and notifications
Water meter reading – remote data collection (AMI / AMR)